Information Anxiety
Making sense of information through design
“The only thing we know is our own personal knowledge and lack of knowledge.. And since it’s the only thing we really know, the key to making things understandable is to understand what it’s like not to understand.” – Richard Saul Wurman
What does this mean?
How does this relate to the design process?
LATCH – Methods of Organization
Location
Alphabet
Time
Category
Hierarchy
Compare information coming from various sources.
Atlas
Travel Guide
Parts of the Body
Parts of a System
Used for very large bodies of information. Not always the best organization method – forced organization rather than natural.
dictionary
list of states on a website
list of student names in a class roster
When would this be ideal?
Used for events that occur over a fixed duration. Easy to understand, easy to draw comparisons and conclusions.
a joke
a scenario
a narrative
What lends itself to this method of organization?
Well reinforced by color & placement. Grouped by similar importance – a value judgment.
Organization of goods.
Types of activities
Breeds of animals
What are some other examples of categorical groupings?
Assign value or weight to the information; usually on a scale
largest => smallest
$$$$ => $
Other examples?
Here is an example of a list of all dog breeds.
“ Once you have a sense of organization, however casual, you can relax with that knowledge and begin to examine the information from various vantage points, which will enable you to understand the relationship between bodies of information” – Richard Saul Wurman
For example organize the dog breeds alphabetically, here is the A group.
“ The dogs don’t change, but the information about them does” – Richard Saul Wurman
For example organize them by their breed group according to the American Kennel Club
Here is the Sporting group…
…and the Toy group
We could look at dogs from a number of different vantage points and visualize that data in useful ways to convey information and impart knowledge to our audience.
And taking the data and information you gather we can visualize the data as we have seen above, and we can also incorporate narrative to elaborate on an idea through more anecdotal design information design strategies like this
and use data to compare and contrast data
Think about how you can structure data to maximize the implied information for the user
Various visualizations and arrangements of data can change meaning
Pay attention to location, alphabet, time, category and hierarchy.
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